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Orders & Payments

Information on placing, managing, or cancelling orders and available payment methods.

Shipping & Delivery

Details on delivery timeframes, shipping methods, and tracking.

Click & Collect

Returns & Exchanges

Guidelines for returning or exchanging products, including eligibility and process.

Loyalty Program PODIUM

Overview of loyalty tiers, earning points, and redeeming rewards.

Product Availability & Sizing

Stock updates, size guides, and product recommendation support.

Promotions & Offers

Terms and eligibility for discounts, gifts, and special offers.

Contact Us & General Info

General enquiries, contact channels, and company information.

Terms, Conditions & Policies

Articles

Christmas Period Updates

‼️🎄 Delivery by Christmas?Please check AusPost estimates and shipping cut offs here.🎁 Buying as a gift? Extended returns available until 31st Jan 2026.🎄 Holiday Pickup Hours12 Dec 2025 – 2 Jan 2026: Mon–Fri 8:00am–12:00pm only.Closed on public hol