Program Overview

Welcome to PODIUM, Aid Station's loyalty program designed to reward our valued endurance athletes! Membership is completely free and begins automatically when you create an account on our website.

Program Launch: PODIUM officially launched on 21 June 2024. Your membership tier and points accumulation began from this date if you already had an account.

Changes coming 1.1.2026

Eligibility & Participation

Open to all customers with an Aid Station account
By participating, you agree to these terms and conditions
Aid Station reserves the right to modify or terminate the program at any time

Important Program Rules

All currency amounts are in Australian dollars (AUD), including international orders
Points, rewards, and loyalty gifts are non-transferable and non-refundable
Multiple user accounts cannot be merged
Forgotten discount codes or points cannot be applied after order completion - orders must be cancelled and re-placed
Returned purchases will result in point deductions from your account

Important Expiry Information

Points: Expire 12 months from earning date (email reminders sent to subscribed members)
Tier Status: Reviewed annually based on your last 365 days of spending activity, starting from 1.1.2026
Activated Rewards: Never expire once activated in your account

How to Earn Points

Standard Earning Rates (changes coming 1.1.2026)

Bronze Members: 5 points per $1 spent
Silver Members: 6 points per $1 spent
Gold Members: 7 points per $1 spent

Note: Shipping costs, gift card payments, and discount amounts don't count toward points. Points are rounded to the nearest dollar (e.g., $123.45 = 123 points × your tier rate).

Bonus Point Opportunities

Welcome Bonus: 100 points for signing up
Birthday Reward: 200 points (available 30 days after signup via email)
Product Reviews: 100 points per review (must have purchased the product, limit once per month)
Social Media Follows: 100 points each for following us on Instagram, Facebook, and TikTok

Redeeming Your Points

Direct Cash Rewards

Redeem points directly on your Loyalty page:

500 points = $5 credit (maximum 2,000 points per redemption)

Special Rewards

500 points: 5% off orders over $150
2,000 points: 10% off orders over $250

Discount codes are single-use only. Order discounts cannot be combined with other order discounts, but can be used with Gift With Purchase promotions and shipping discounts.

Referral Program

Share the love of endurance nutrition! When you refer a new customer to Aid Station:

Your friend receives a $10 gift voucher upon account creation
You receive a $10 gift voucher after their first purchase of $50 or more
Cannot combine with other order discounts

Membership Tiers & Benefits

Tier	Bronze	Silver	Gold
Criteria	Under $300 spend	$300-$900 spend	Over $900 spend
Points Rate	5 points per $1	6 points per $1	7 points per $1
Level Up Bonus	Mystery gift	Mystery gift	Mystery gift
Member Promotions	✓	✓	✓
Early Sale Access	—	✓	✓
New Product Preview	—	✓	✓
Free Express Upgrade	—	—	✓ (AU/NZ only)

All new members start at Bronze tier.

Contact Information

For any questions or concerns regarding the PODIUM Loyalty Program, please contact our friendly Athlete Support team here.

Loyalty Program PODIUM

Categories

How does PODIUM Points work?

How does PODIUM Rewards work?

What is PODIUM?

How does PODIUM Referrals work?

Articles

PODIUM Loyalty Program Terms and Conditions