PODIUM Loyalty Program Terms and ConditionsUpdated a month ago

Last updated: 30 September 2026

Program Overview

Welcome to PODIUM, Aid Station's loyalty program designed to reward our valued endurance athletes! Membership is completely free and begins automatically when you create an account on our website.

Program Launch: PODIUM officially launched on 21 June 2024. Your membership tier and points accumulation began from this date if you already had an account.

Eligibility & Participation

• Open to all customers with an Aid Station account
• By participating, you agree to our Loyalty Program Terms & Conditions
• Aid Station may update or end the program from time to time in accordance with those Terms

Important Program Rules

• All currency amounts are in Australian dollars (AUD), including international orders
• Points, rewards, and loyalty gifts are non-transferable and non-refundable
• Multiple user accounts cannot be merged
• Forgotten discount codes or points cannot be applied after order completion, orders must be cancelled and re-placed
• Returned purchases will result in point deductions from your account
• Tier welcome gifts are awarded once per tier, for the life of your account, and are not reissued if you later re-qualify for a tier you've previously held

Important Expiry Information

• Points: Expire 12 months from earning date (email reminders sent to subscribed members)
• Tier Status: Reviewed on a rolling 12-month basis, based on your trailing spend. If you held a tier as of 30 September 2026, that tier is protected for a full 12 months from that date regardless of the new thresholds below.
• Activated Rewards: Never expire once activated in your account

How to Earn Points

Standard Earning Rates

• Bronze Members: 3 points per $1 spent
• Silver Members: 4 points per $1 spent
• Gold Members: 5 points per $1 spent

Note: Shipping costs, gift card payments, and discount amounts don't count toward points. Points are rounded to the nearest dollar (e.g., $123.45 = 123 points × your tier rate).

Bonus Point Opportunities

• Welcome Bonus: 100 points for signing up
• Birthday Reward: 200 points (available 30 days after signup via email)
• Product Reviews: 100 points per review (must have purchased the product, limit once per month)
• Social Media Follows: 100 points each for following us on Instagram, Facebook, and TikTok

Redeeming Your Points

Direct Cash Rewards

Redeem points directly on your Loyalty page:

• 500 points = $5 credit (maximum 2,000 points per redemption)

Redemption Update

From 30 September 2026, the $5 credit option above is the only way to redeem points for new redemptions. The previous options, 500 points for 5% off orders over $150 and 2,000 points for 10% off orders over $250, have been retired for new redemptions.

If you redeemed points for one of these discount codes before 30 September 2026, that code remains valid and can still be used, subject to its own normal expiry.

Mystery Gift

Mystery Gift Silver is available for Silver members and Mystery Gift Gold is available for Gold members. You need to add the gift to your cart first and then use the discount code to get it for free. You can only redeem them once and these codes do not work in conjunction with other discounts.

You can find Silver Mystery Gift here and Gold Mystery Gift here.

Referral Program

Share the love of endurance nutrition! When you refer a new customer to Aid Station:

• Your friend receives a $10 gift voucher upon account creation
• You receive a $10 gift voucher after their first purchase of $50 or more
• Cannot combine with other order discounts

Membership Tiers & Benefits

All new members start at Bronze tier.

Members who held Bronze, Silver or Gold status immediately before 30 September 2026 keep that status for 12 months regardless of the thresholds above.

Contact Information

For any questions or concerns regarding the PODIUM Loyalty Program, please contact our friendly Athlete Support team here.