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Returns & Exchanges
Guidelines for returning or exchanging products, including eligibility and process.
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Can I return clearance/final sale items?
Clearance and final sale items are not eligible for return unless they are faulty or incorrect. Please refer to our Clearance / Final Sale Policy for full details. At Aid Station, you can return most sale items for a change of mind, unless they’re cl
What can I Return?
🔁 What items can I return?. To be eligible for a return, your item must be:. 🧼 Unopened and unused. 📦 In its original packaging and in saleable condition. 🧾 Accompanied by your order number or invoice. ⏳ Returned within 30 days of your order bein
How long do I have to Return
At Aid Station, you have 30 days from the date of delivery to return your items for a full refund, unless otherwise stated. To see a full breakdown of what qualifies for a return, head to 👉 What items can I return?. Please note: Refunds apply to the
Can I exchange something in my order?
We don’t currently offer exchanges for online orders.If you’ve ordered the wrong item, size, or flavour, no worries! Just return the item for a refund or store credit, then place a new order for the item you need. 🛍️ Click & Collect orders. If you’r