What can I return?Updated 11 days ago
🔁 What items can I return?
To be eligible for a return, your item must be:
🧼 Unopened and unused
📦 In its original packaging and in sellable condition
🧾 Accompanied by your order number or invoice
⏳ Returned within 30 days of your order being delivered
❌ What can’t be returned?
We do not accept returns for:
Items that have been opened, used, partly used, connected to device or consumed
Final sale or clearance items (unless faulty)
Tech items (e.g. watches, FORM goggles, headphones, recovery boots) cannot be returned unless unopened, unused and unconnected in their original packaging.
Items excluded for hygiene reasons — this will always be noted on the product page
Check out our Returns Policy and Clearance/Final Sale Policy for all the finer details.
💬 Faulty item? Head to 👉 My item is faulty/damaged
📝 Ready to return something? Submit a request here