Aid Station Help Centre logo
Aid Station Help Centre logo

All articles

What can I Return?Updated 4 months ago

Is my item/order eligible for return? 

🔁 What items can I return?

To be eligible for a return, your item must be:

  • 🧼 Unopened and unused

  • 📦 In its original packaging and in saleable condition

  • 🧾 Accompanied by your order number or invoice

  • ⏳ Returned within 30 days of your order being delivered


What can’t be returned?

We do not accept returns for:

  • Items that have been opened, used, or consumed

  • Final sale or clearance items (unless faulty)

  • Tech items (e.g. watches, FORM goggles, headphones, recovery boots) cannot be returned unless unopened in their original packaging.

  • Items excluded for hygiene reasons — this will always be noted on the product page


📄 Want the full list?
Check out our Returns Policy and Clearance/Final Sale Policy for all the finer details.

💬 Faulty item? Head to 👉 My item is faulty/damaged
📝 Ready to return something? Submit a request here

Was this article helpful?
Yes
No