How long will the order take to arrive?Updated a month ago
How long will it take to arrive?
Whether you've already placed an order or you're just planning ahead — we've got you. Here's everything you need to know about delivery timeframes so your goodies arrive right when you need them.
⚠️ Need it urgently? Choose EXPRESS – we will always prioritise express orders.
⏳ Ordering for an event or race?
Order well in advance so you’re not stressing the week of. We want you to feel confident and fuelled!
💬 Please note: We don’t take responsibility if your order was left to the last minute. Be organised, plan ahead, and keep things kind – we’re here to help, but we don’t tolerate rude behaviour 💚
😎 Already ordered?
You can check your order status and tracking anytime 👉 Track My Order
If you think something’s gone wrong, don’t stress — contact our Athlete Support team and we’ll help sort it out.
For more help with tracking, check out 👉 Where can I track my shipping?
👉 Thinking of ordering?
Order well in advance so you have plenty of time before your important event or race!
For all domestic or standard international orders check AusPost’s estimated delivery times here. Just enter our postcode (3207 – Port Melbourne) and yours.
For international express orders, feel free to use the DHL delivery estimator or get in touch with our team.
🕛 Order Cut-Off: Before 12 PM AEST (Mon–Fri) for same-day dispatch*
💡 Handy tips
📱 In Australia Download the AusPost app for future orders – they don’t leave cards in mailboxes anymore!
*This is a guideline, not a guarantee. While we do our best to ship orders out on time, dispatch may be delayed during peak periods, sales events, or due to unexpected courier or warehouse issues.
📄 You can also check out our full Shipping Policy for more details.