Error when trying to use pointsUpdated 12 days ago
Running into an issue when using your PODIUM points? No worries, here are a few things to check before reaching out 💚
🔒 Maximum points you can use per order
The maximum points you can use per order is 2,000 points, which equals $20 off.
Read more: How do I use my points?
Other possible issues:
🚫 When trying to redeem a Reward, your points don’t meet the minimum spend required to unlock a Reward
🛒 You have items in your cart that are ineligible for Reward codes
Minimum $ spend requirement not met (e.g. Reward: 5% off on orders over $150)
GOLD Express upgrade won't be working if order is under $99
⚙️ A temporary system glitch, try again in a few minutes
If you're still having trouble, contact our Athlete Support team