Will I have to sign for my package?Updated 2 months ago

Yes, as a safeguard, all domestic orders require a signature by default to ensure secure delivery.

📦 What if I’m not home?

If no one is available to sign, Australia Post will either:

• Leave a card and redirect your parcel to your local Post Office for collection, or

• Deliver it to a secure location if you've enabled 'Leave in a safe place' through the AusPost app

⚠️ Important to know:

• If you opt for safe drop via the AusPost app, the parcel is considered delivered once dropped, and we cannot cover any loss or damage from that point onward

• We recommend keeping the signature required for high-value or time-sensitive orders to ensure full tracking and accountability.

📱 Want to manage your delivery preferences? You can do that via the AusPost app

📝 Need to make a change?
You’re welcome to contact us after placing your order and before it’s dispatched,  we’ll do our best to help with any delivery preferences or updates.