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Why didn't I receive an order or shipping confirmation?Updated 2 months ago

If you haven’t received your order or shipping confirmation, here are a few things to check:

  • Email used at checkout: The order may have been placed under a different email address. Try checking any alternate inboxes you may have used.

  • Spam or junk folders: Sometimes our emails may land there by mistake. If you find us in there, please mark Aid Station as a safe sender to ensure future emails come through.

You can also sign in or create an account to view your order history, tracking details, and more.

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