Why did my order not receive the free product, e.g. free sachet?

For a free item or deal (like a free sachet) to be applied, you must manually add the item to your cart during checkout. These offers are not automatically applied, even if your cart qualifies.

⚠️ Important to note:

• If you remove an item that’s part of a deal/bundle, the discount or free product will also be removed automatically.

• Promo items are only available while stocks last.

📄 For more details, please refer to our Promotions & Offers Terms & Conditions.

💬 Still unsure or think there’s been an issue? Reach out to our Athlete Support team