Shipping PolicyUpdated a day ago
AUSTRALIA
Free shipping: Orders over $99 AUD (after discount codes are applied)
Orders below $99 AUD: Shipping costs calculated at checkout
NEW ZEALAND
Free shipping: Orders over $120 NZD (after discount codes are applied)
Orders below $120 NZD: Shipping costs calculated at checkout
Important: Customers are responsible for covering customs charges if applicable
INTERNATIONAL ORDERS
Shipping costs: Calculated at checkout
Important: Customers are responsible for covering customs charges if applicable
Note: Aid Station reserves the right to refuse international orders
EXPRESS SHIPPING
Available for all Australia, New Zealand and international orders. Costs calculated at checkout.
IMPORTANT DELIVERY INFORMATION
Delivery Times: All delivery times are estimates only and subject to postal delays, public holidays, and reasons beyond our control. Check current shipping estimates here. (We ship from 3207, Port Melbourne, AU)
All orders placed before 12:00pm (AEDT/AEST, Melbourne time) Monday-Friday will be processed for same day dispatch. Due to high volume during sale or race periods, this isn't always guaranteed. We try our best 🤗
🆘 If you're in a rush to get your order, please select EXPRESS shipping.
Returned to Sender Fees: If your order is returned to us as "Returned to sender/RTS" due to incorrect address details or failure to collect from the post office/courier depot, the following fees apply:
Australian orders: $15 AUD return processing fee plus original shipping costs deducted from refund. Re-shipping requires an additional $15 AUD fee.
International orders: Return processing costs equivalent to original shipping label cost deducted from refund. Re-shipping costs will also be equivalent to the original shipping label cost.
For full terms and conditions regarding shipping, delivery, and returns, please see our complete Terms & Conditions.