My order was confirmed but I have been contacted that an item is out of stock. Why is this?Updated 2 months ago
Occasionally, an item may be damaged, faulty or missing when we go to pick or pack your order.
If this happens, our team will reach out to arrange a suitable replacement or offer you a credit/refund.
We know it’s disappointing, and we always aim to resolve it quickly and fairly. Thanks for your understanding! 💚