My order was confirmed but I have been contacted that an item is out of stock. Why is this?Updated 2 months ago

Occasionally, an item may be damaged or missing when we go to pack your order. These issues are only identified during the picking process.

If this happens, our team will reach out to arrange a suitable replacement or offer you a credit/refund.

We know it’s disappointing, and we always aim to resolve it quickly and fairly. Thanks for your understanding!