I received the incorrect item/ Something is missing from my order!Updated 4 months ago

We’re really sorry for the mix-up. We do our best to get every order right, but sometimes things slip through. Here’s what to do:

Step 1: Contact our Athlete Support team

Let us know what went wrong by submitting a request 👉 Contact us here
Be sure to include:

• Your order number

• A list of the item(s) that are missing or incorrect

• A photo of the entire order and packing slip (if available)

Step 2: We’ll investigate and resolve

Our team will look into it and work to resolve things quickly. If something’s gone wrong, we’ll make it right.