How do I update the shipping address for my order?Updated 2 months ago
We can only update your shipping address if your order has not been dispatched yet, so it’s important to get in touch quickly!
Please either:
📬 Submit a request via our Contact Form, or email us at [email protected]
Include your updated address and any important info like:
Unit, PO Box, or Parcel Locker number
Postal code
Business name (if applicable)
We’ll check your order status and update the address if it hasn’t been packed or shipped yet.
📌 Same-day dispatch cut-off: 12 PM AEDT/AEST (Melbourne time)*
*This is a guideline, not a guarantee. While we do our best to ship orders out on time, dispatch may be delayed during peak periods, sales events, or due to unexpected courier or warehouse issues.
🚚 Already dispatched?
Australia: Submit a redirection request via the AusPost app or online here
International: Submit a request using the same contact options above with your order number and updated address. We’ll do our best to help, but redirection is not guaranteed.
Not sure what to do? Contact our Athlete Support team, we’ll guide you through it 💚