How do I update the shipping address for my order?Updated 2 months ago

We can only update your shipping address if your order has not been dispatched yet. So it’s important to get in touch quickly!

Please either:
📬 Submit a request via our Contact Form, or Email us at [email protected]

Be sure to include your updated address and any important details like:

• Unit, PO Box or Parcel Box number

• Postal code

• Business name (if applicable)

We’ll check your order status and update the address if it hasn’t been packed or shipped yet.

📌 Same-day dispatch cut-off: 12 PM AEDT/AEST (Melbourne time)*

*This is a guideline, not a guarantee. While we do our best to ship orders out on time, dispatch may be delayed during peak periods, sales events, or due to unexpected courier or warehouse issues.

🚚 Already dispatched?

If your order has already been shipped:

• Australia: Submit a redirection request via AusPost App.

• International: Submit a request using the same contact details above and we’ll do our best to help from our side, though redirection is not guaranteed

Not sure what to do? Contact our Athlete Support team, in some cases, we might be able to assist with redirection 💚